Shipping & Payment

Peptides EU ships from within the European Union. Orders to EU member states travel as intra-EU parcels — there is no customs clearance, no import VAT collected at delivery, and no carrier brokerage fees at the door.

• Priority Shipping: 2–5 business days after dispatch.
• Standard Shipping: 5–10 business days after dispatch.
• Orders are shipped within 1–2 business days of payment confirmation.
• Tracking information is sent by email once the parcel has been dispatched.

*Shipping times shown are those stated by the mail service and are not guaranteed.

• Tracked, discreet delivery to all EU countries from €7.99.
• Lyophilized peptides are packed with protective materials to maintain integrity in transit.
• Materials are stored under controlled conditions before dispatch.

Visa, Mastercard, SEPA bank transfer and Bitcoin. All options are available at checkout.

Because our products are research-grade chemicals supplied for laboratory use only, accepting returns would compromise product integrity — we therefore do not accept returns or exchanges once an order has been dispatched, whether vials are unopened, opened, reconstituted, or used.

• Wrong item received, transit damage, or a batch that does not match its COA specification: contact us within 48 hours of delivery.
• Include your order reference and clear photographic evidence so we can investigate promptly.
• Where a fulfilment or quality issue is confirmed, we will offer a replacement or refund at our discretion.